Managing Pain and Scrutiny Amid the Opioid Crisis


Working on the front lines of the opioid crisis, you’re subject to unique legal obligations, not to mention growing scrutiny from other stakeholders. Above all, you have a duty to manage your patients’ chronic pain. How do you juggle it all? Find out at this session, where you’ll work through real-world case scenarios and receive relevant resources and tools. Speakers are a longtime health law attorney discussing the latest opioid-related legal and payer developments and an experienced pharmacist sharing best practices and compliance strategies. 

Pharmacist Learning Objectives

At the completion of this knowledge-based activity, participants will be able to:

  1. Discuss the significance of recent opioid-related regulatory, enforcement, and litigation developments on pharmacy services.
  2. Identify and respond appropriately to signs (“red flags”) in the pharmacy setting that suggest a person may be diverting opioids and/or have a opioid use disorder.
  3. Describe best practices and practical strategies pharmacists/pharmacy organizations can use to mitigate patient harm, manage risks, and ensure legal compliance related to pain and opioids.
  4. Apply compliance strategies, institutional policies, and procedures to real-world opioid-oriented scenarios in the pharmacy.


Denise Hill, JD, MPA
Associate Professor
Drake University
Nancy Ruzicka, B.S., RPh, MBA, MJ, CHC
Ruzicka Healthcare Consulting, LLC
Learning Level: Level 2
Track: Pharmacy Law and Regulations
Session Time Slot(s): 
Monday, March 23
7:30 AM - 8:45 AM
Gaylord National Resort - Chesapeake G-I
ACPE Pharmacist: 0202-0000-20-049-L03-P
CEUs Pharmacist: 0.125
Activity Type: