Townhall: Empathy, Emotion, and End-of-Life Care

Description

End-of-life care is challenging. Health care providers are expected to match their clinical competence with empathy. However, emotional expression in medical practice is perceived as unprofessional. Through reflection and thoughtful engagement, health care providers can show empathy for patients with terminal conditions without becoming attached, suppressing emotions, or burning out. Attend this eye-opening town hall to enhance your knowledge on how to express empathy to patients and their loved ones during a difficult time.

Pharmacist Learning Objectives

At the completion of this knowledge-based activity, participants will be able to:

  1. Describe the health care needs of patients who are approaching their end of life.
  2. Identify models of health care delivery that are designed to support pharmacists in the emotional labor of patient care.
  3. Discuss effective strategies for how pharmacists can demonstrate empathy yet maintain the detachment from a patient in end-of-life care. 

Technician Learning Objectives

At the completion of this knowledge-based activity, participants will be able to:

  1. Describe the health care needs of patients who are approaching their end of life.
  2. Identify models of health care delivery that are designed to support pharmacists in the emotional labor of patient care.
  3. Discuss effective strategies for how pharmacists can demonstrate empathy yet maintain the detachment from a patient in end-of-life care. 
 
 
 
Speakers:
Daniel
Daniel Zlott, PharmD, BCOP
Vice President, Professional Education Resources
American Pharmacists Association
 
Learning Level: Level 2
Track: Pharmacist Clinical Patient Care Services, Advanced New Practitioner
Session Time Slot(s): 
Date: 
Saturday, March 23
Time: 
5:15 PM - 6:15 PM
Room: 
Washington State Convention Center - Room 606-607
ACPE Pharmacist: 0202-0000-19-049-L04-P
CEUs Pharmacist: .1
ACPE Pharmacy Technician: 0202-0000-19-049-L04-T
CEUs Pharmacy Technician: .1
Activity Type:
Knowledge-based