Digital Strategies for Documenting and Sharing Patient Information


Pharmacists in all care settings must document and exchange patient information to create a legal record of services and support continuity of care. Learn strategies for concise and accurate digital documentation that aligns with the Pharmacists’ Patient Care Process. Explore tools and systems, and learn from case studies.

Pharmacist Learning Objectives

At the completion of this application-based activity, participants will be able to:

  1. Describe the legal requirements for maintaining accurate, perpetual patient care records for all patient care services.
  2. Develop accurate and concise patient care documentation using scenarios for both initial and follow-up care.
  3. List the components of a e-care plan and identify appropriate information to include in each section.
  4. Describe methods for the electronic exchange of information, including DIRECT and the use of Health Information Exchanges.
Suzanne Higginbotham, PharmD, BCACP, NCTTP
Director of Center for Pharmacy Care, Residency Programs and Continuing Pharmacy Education
Duquesne University
Olivia Bentley, PharmD
Clinical Community Pharmacist
Rx Clinic Pharmacy
Learning Level: Level 2
Pathway: Provider Status
Track: Pharmacy Management and Professional Leadership, Community-Based Pharmacy Practice, Advanced New Practitioner
Session Time Slot(s): 
Monday, March 25
7:30 AM - 9:00 AM
Washington State Convention Center - Room 613-614
ACPE Pharmacist: 0202-0000-19-078-L04-P
CEUs Pharmacist: .15
Activity Type: