The Chronic Care Management Team: In Practice and in Business


How can you improve the health of patients with multiple chronic conditions? By joining a Medicare Chronic Care Management (CCM) team. This care model for Medicare beneficiaries allows pharmacists to bring their unique medication- and disease-management expertise to work alongside physicians and other health care practitioners to improve patient health. Learn how pharmacists deliver CCM to physician office practices and community pharmacies today, and explore the sustainable business case for promoting pharmacists’ patient care services.

Pharmacist Learning Objectives

At the completion of this knowledge-based activity, participants will be able to:

  1. Explain the Centers for Medicare and Medicaid Services requirements for delivering Chronic Care Management (CCM) services.
  2. Describe the roles of pharmacists in delivering CCM services as part of a coordinated care model.
  3. Discuss examples and benefits of pharmacists practicing in community pharmacies and physician office practices delivering CCM.
  4. Describe how CCM services can contribute to the business case for supporting pharmacists’ patient care services.
Amina Abubakar, PhD
RX Clinic Pharmacy
Michelle Thomas, PharmD
Cynthia Warriner, RPh
Learning Level: Level 1
Track: Pharmacy Management and Professional Leadership
Session Time Slot(s): 
Monday, March 19
10:00 AM - 11:30 AM
Music City Center - Room 103B
ACPE Pharmacist: 0202-0000-18-025-L04-P
CEUs Pharmacist: 0.15
Activity Type: